The Rage of Retail Management
Our unique Retail Management program prepares you for future management challenges. Explore effective management and learn different methods of communication in the work environment, preparing you for any challenge you may encounter in your new career.
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Retail managers may perform the following tasks:
- Supervise the recruitment, training, conduct and work of staff.
- Ensure staff understand correct sales procedures and have a working knowledge of the products they sell.
- Educate staff about new lines of stock and any changes to the prices of stock.
- Assign employee schedules and monitor attendance.
- Determine the layout of merchandise so that stock is presented as attractively as possible.
- Monitor stock levels and schedule purchasing.
- Coordinate and conduct stocktakes, checking and listing merchandise and asset items such as cash registers, office computers and furniture.
- Keep and analyse records of sales figures and financial transactions.
- Implement and oversee security procedures for stock and cash in the store or department.
- Determine the price of stock, including old stock, which has been reduced to clear.
- Occasionally, managers may assume direct responsibility for the profitability of the store by ensuring that the store achieves its sales targets and that wage costs are kept within budget.
(Sources: Small Business Facts, APA, Occupational Outlook)